Need assistance?

We are available Monday to Friday from 9 a.m. to noon and 2 p.m. to 5 p.m.

Contact SwissProVape

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SwissProVape Customer Service

Contact our team

Do you have a question about your order, need assistance or have a service request? Floriane and Grégory are your dedicated contacts from Monday to Friday, 9am to 12pm and 2pm to 5pm.

Your direct contacts

Choose the right contact person and reach out via email or WhatsApp.

Administration & Billing

Floriane

For any questions related to invoices, payments, orders or administrative matters, Floriane is at your disposal.

Send an email WhatsApp

Sales Manager

Grégory

Contact Grégory for any commercial request, partnership or information about our products.

Send an email WhatsApp

Dedicated forms

Save time with the right form

For faster processing, please use the form that matches your request.

? After-sales support Report a product issue or submit an after-sales request. ↩ Product returns Please notify us before returning any products.

Need a quick response? Use WhatsApp for urgent requests.

Order or return? Have your order number ready to speed up the process.

Vape professionals Our team supports you with your B2B needs.

Live chat For a quick response or any information, you can also use our live chat.

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